Cold Calling Techniques 

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Lesson Summary:

Telephone calling techniques can be summarized in one word: COURTESY.

If the caller is a potential customer and you are courteous to them, you have an excellent chance of gaining a new customer. If they are an existing customer, you’ll keep them for life!

What You’ll Learn In This Lesson:

  • Mastering cold calling.
  • Cold calling language tips.


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Video Transcript

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Fran Piggott

Fran PiggottInstructor

How can I help you?I look forward to answeringyour questions.

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