Attrition Rate for Customer Loss
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Watch the video above to Ensure Customers Loss Is Minimal
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Lesson Summary:
The loss of customers happens in every business, it’s a natural occurrence. However, there needs to be a reason why a customer leaves you and you need to find this out, particularly if this is an A or B customer.
Review your lost customer base (your D customers) and then have a strategy to win them back, leaving potential C customers alone.
What you’ll learn in this Lesson:
- How to calculate the percentage of customers attrition rate per year.
- Identify the reasons for losing customers and fix this problem
- Opportunities for marketing leads.
Downloads/Resources
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Video Transcript
Formulated Worksheet
Homework Assignment
Frequently Asked Questions
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Fran PiggottInstructor
How can I help you? I look forward to answering your questions.
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